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We have no way of knowing why Microsoft released the driver updates last Friday or what they’re supposed to accomplish. What we do know is that the last set of patches came just 10 days earlier, on July 11, when  Microsoft added support for the new Surface Pro Type Cover and Signature Type Cover . With two dozen major firmware and driver updates pushed onto the Surface Pro 4 since its release in October 2015, and a new Surface Pro 2017 currently on offer, it’s noteworthy that Microsoft is still trying to get the SP4 and SB drivers right. Commenter Bespin on the  OnMsft forum  has a screenshot of the drivers just installed on his Surface Pro 4: Surface driver update for Surface Management Engine Surface driver update for Surface Pen Pairing Marvell Semiconductor Inc. driver update for Marvell AVASTAR Bluetooth Radio Adapter Surface driver update for Surface UEFI Microsoft driver update for Surface Accessory Device Surface driver update for Surface Embedded Co...
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If you have a Surface Pen, and you installed the latest upgrade to Windows 10 – the Fall Creators Update, version 1709 – you may be experiencing problems with your pen. No, the battery doesn’t need replacing. No, your pen isn’t wearing out. Instead, it looks like there’s a bug in 1709 that makes “pinch to zoom” fail – or simply disables the pen as a whole. Poster GabrielleRice describes the worst problem on the  Microsoft Answers Forum writes : I have a Surface Pro 4, for which I've had a Surface Pen. My pen, however, has been malfunctioning. In essence, it stops writing. I can still use the buttons and my screen responds to touch, my keyboard still works, etc., but my pen simply will not write. Most puzzling, this problem comes and goes seemingly at random. The pen will be completely nonfunctional for hours at a time and then, without warning, will write flawlessly again. I've tried every troubleshooting tip to no avail, and have even replaced the battery. Replac...
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I’m not vouching for Microsoft, mind you, but if the latest official assertion about the Surface Book 2 battery is true, it’s a game changer. Since the dawn of Surface time, there’s been no way to have a battery replaced: Your only option was to swap out the entire unit, an expensive proposition. A recent post by a Microsoft employee on the official Microsoft Answers Forum raises a glimmer of hope that batteries in the Surface Book 2 can be replaced. Surface owners have complained about short-lived batteries and their expensive replacements going all the way back to the original Surface and Surface Pro. Way back in February 2013, poster Hyperlexis  described his interaction  about a bad Surface Pro battery with a Microsoft Surface rep: [Microsoft]: you asked about the cost of a battery replacement after the warranty expires. Individual components can't be replaced, so what we do is replace the entire unit. Even after the warranty expires we still offer replacements f...
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Windows 10's rapid release machinery and short-lived support schemes showed some strain in 2017, as Microsoft reduced the number of annual feature upgrades and felt enough pressure to extend the lifespan of a 2015 version well into next year. But the radical release-and-support strategy, which Microsoft asserts has transformed Windows into a service, has not resonated with every customer. Windows 10 upgrades come too frequently, leaving too little time for adequate compatibility testing of critical applications. Support is too fleeting, with each upgrade maintained for just 18 months, theoretically requiring seven migrations during the same timespan when previously only one was necessary. Microsoft can, and should, address the stress, industry analysts said in interviews and emails, by sanding off the sharpest edges of its policies. The result? A more palatable "service" that would retain the benefits of a commercial operating system able to respond to an evolving d...